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ONE MATTRESS. TWO SIDES. TWO COMFORTS. YOU CHOOSE

Design Process

In coming to the perfect mattress, we did an exhaustive search. Luckily, we were left with a great product to help us sleep it off!

As people who’ve been in the mattress business for a collective 70+ years, we’ve sold a LOT of them! We’ve watched people jump from bed to bed to bed to bed to bed and ultimately, always yield to one of two basic mattress feels – the perfect cushion firm mattress or the perfect plush mattress. The debates were never surprising. It was always comfort vs. “good for my back”. While the two are far from mutually exclusive, we found the thoughts to remain divergent in people’s minds and the final decision was rarely one formed in certainty. Then we had a thought. If the eventual choice was something akin to flipping a coin, why not make the solution simple as flipping a mattress?

Enter the Tango – the ideal choice in a comfort mattress. With one side committed to each best seller, Tango is the ultimate support system.

Each Tango comes to you by way of a long labor of love. We went through thousands and thousands of experienced “prototypes” throughout our careers. So when it came to merging the top two best seller mattress feels into one perfect mattress, we were able to get the recipe right after just 25 prototypes. To really strike the perfect balance; however, we weren’t going to simply rest on our knowledge. We wanted to push further and do more. We tried out countless materials, deriving at the most eco-friendly, supportive and comfortable mattress duo imaginable. We scribbled in countless notebooks, drank plenty of coffee, uncomfortably pried into the sleep habits of thousands of people and did vast amounts of product testing – naps, we took lots of naps. What we ended up with is the gold standard. It is not just the most comfortable mattress, it’s the top two most comfortable mattresses on the market. Don’t choose once. Choose everyday. Your sleep (and other bed-hosted activities) are the key to your functionality the next day and your overall happiness. Don’t limit yourself to just one choice, when you can have two. It takes two to tango!

Environment

Each Tango mattress is built using CertiPUR-US certified foams. With concern for our bed-users and the environment alike, we ensure that we only put the best stuff in our products. This certification guarantees that your Tango is made without ozone depleters; PBDEs, TDCPP or TCEP (”Tris”) flame retardants; mercury, lead, and other heavy metals; formaldehyde; or phthalates regulated by the Consumer Product Safety Commission. Additionally, the materials used in creating the Tango contain Low VOC (Volatile Organic Compound) emissions for indoor air quality (less than 0.5 parts per million).

Find more information on the environmental impact of your Tango in regards to CertiPUR-US.

From a production standpoint, all Tango mattresses are produced in a low-emissions factory in Chicago, Illinois where all efforts are taken to reduce the carbon footprint of production.

Any returned mattresses are donated or recycled for a lessened impact on the environment. For more information on how you can donate or recycle your old mattress, contact our customer service department or your local donation center.

FAQs

Facilitating the Purchase

Is there a cost to recycle my old mattress?

Mattresses cannot simply be disposed of in a dumpster. Accordingly, you may have to pay to have a junk removal company pick up an old mattress. We recommend donating your old mattress to your local donation center, such as a Salvation Army. Typically, a quick phone call will facilitate a free pickup of the mattress in these cases. If you have further questions, feel free to get in touch with our customer service department who will be happy to guide you through this process.

Where can I go to recycle my old mattress?

We recommend calling your local donation center to arrange a pickup. Alternatively, you can have it taken away by a junk removal company for a small fee. If you need guidance in this area, feel free to get in touch with our customer service department.

Will you remove my old mattress for me?

Unfortunately, we cannot recycle your old mattress for you. You can have your mattress removed easily by arranging pickups with your local donation center or have it taken away by a junk removal company for a small fee. Contact our customer service department for further help in this area.

Do you offer a financing plan?

Yes we do offer mattress financing. To better assist you in acquiring your new double sided mattress sooner, we provide….

How long can the Tango remain in its packaging?

The Tango is built to be able to withstand the packaging for a lengthy period. We don’t recommend; however, leaving the Tango in its packaging for more than three months.

RETURNS & CANCELLATIONS

What is your return policy?

You have 120 nights to try out your Tango. If you’re at all unhappy, we’ll gladly take it back at no cost to you! We’ll even pick it up and recycle it for you. Is there a cost for returning my Tango mattress? Nope! We’ll even pick it up for you.

Is there a waiting period before I can return my Tango?

There is no defined wait period; however, we recommend waiting for a minimum of 30 days prior to making a return request. It takes time for your body to adjust to a new mattress – and in this case, you may be adjusting to two!

How do I return my Tango mattress?

Simply contact our customer service team and we’ll arrange to have the Tango flippable mattress picked up and to refund your purchase.

Where does a returned Tango mattress end up?

We try wherever possible to have returned mattresses donated to local charities. When not possible, all mattresses are recycled for parts. None are sent out to consumers.

Do I need to keep the original packaging?

Nope! We’ll pick the Tango up as is, so you can dispose of the box. Just make sure to hang onto the shipping slip.

What is your order cancellation policy?

We make it a priority to get your mattress shipped out of our facilities within 1-2 business day of receiving your order. Accordingly, cancellations requests can only be processed directly via communication with our customer service team. If your Tango mattress hasn’t shipped, they’ll do their best to process your request.

Do you provide a warranty?

Absolutely. While the natural life of a mattress is usually seven to eight years, we’ll confidently guarantee you ten! If there is a manufactured issue with your mattress, as defined by sagging or unrecoverable body grooves in the mattress at over 1.5 inches in depth, we will give you a new Tango at zero cost to you.

SHIPPING & DELIVERY

When will I receive my Tango mattress?

We ship all orders out of our facilities within 1-2 business days of order receipt. Your Tango mattress will then arrive at your door within 3-7 business depending on your geographical location.

Can my delivery be scheduled?

While we don’t presently offer scheduling for mattress delivery, we do offer tracking through UPS. Contact our customer service department if you have any concerns about timing and they will be able to guide you accordingly.

How do you ship to an apartment building or condominium?

The Tango ships rolled up and tucked into a semi-large shipping box. Accordingly, it will be processed like any other package. You may select to request a signature at the door when placing your order. If you’re not home when the package arrives, a slip will be left at your door/mailbox requesting pickup at a nearby post office.

Can I change my shipping address?

You may change your shipping address by contacting our customer service team up until the product has shipped. Once shipped, the product is with UPS and they will get in touch with you if there is an issue.

How much does shipping cost?

Nothing!

Where do you ship Tango mattresses?

We ship to the US. Unfortunately, international shipping to other countries is not presently available.

How large is the package that the Tango comes in?

The Tango ships compressed and rolled in a shipping box that is roughly 18" x 18" x 40".

Warranty

Guessing & Testing

For overall mattress satisfaction, we offer a sizable trial period. With 120 nights to sleep on your Tango, you have months to try out each side before you even have to commit to keeping it. If you’re at all unhappy within that period of time, we’ll be surprised, but gladly take it back at no cost to you. We’ll pick the mattress right up from your home and donate it to a local charity center. No risk!

Confidently Moving into the Next Chapter

The natural life of most mattresses is between seven and eight years. We guarantee you ten! We’re so confident in what we’ve made that we’re offering a ten year mattress warranty on the Tango. If your product is deemed defective from manufacturing error, as defined by sagging or unrecoverable body grooves in the mattress at over 1.5-inch in depth, we will give you a new Tango at zero cost to you.

Contact

Head Office

17515 W. Nine Mile Rd

Suite 1040

Southfield, MI 48075